How is Virtua Primary Care Telehealth different from traditional in-office primary care?
At Virtua, we know that life can get pretty busy. This service is designed for people who prefer the convenience of seeing their primary care physician virtually. But even though this experience primarily takes place online, you'll still receive the same level of care you’ve come to expect from Virtua. Patients in this practice will have access to the latest technology at Virtua. And since we are powered by MyChart, you'll enjoy a seamless, holistic digital health care experience. Plus, you can always visit one of our two office locations if needed. And curbside testing is also available for patients who need further testing.

Why would I choose Virtua Primary Care Telehealth over an in-person visit?
Virtua Primary Care Telehealth is for people who want to establish an ongoing relationship with a primary care physician and our dedicated care team. When switching to our telehealth practice, you will have to connect with your health insurance company to notify them of the change in primary care provider.How should I prepare for my telehealth appointment? 

How should I prepare for my Telehealth appointment?
Just be sure to have a device ready with a stable internet connection. It also helps to have your recent height, weight, blood pressure, blood sugar readings, and list of current medications. For more tips to prepare for your telehealth appointment, click here.

Can I still make an in-person appointment?
Absolutely! In-person appointments are available at our Voorhees at 1605 Evesham Road and Washington Township Primary Care locations. We ask that you come in person at least one time each year for your annual preventive physical exam.

Will my insurance cover Virtua Primary Care Telehealth?
Virtua Primary Care Telehealth is covered by most insurance companies, but we encourage you to check with your insurance provider to confirm. The billing process is similar to a visit with an in-person practice. 

Can I get prescriptions via Primary Care Telehealth?
Of course! Our primary care providers can start established patients on new medications as clinically necessary. You can also use your secure patient portal in MyChart to request prescription refills from your provider.

How can the doctor properly examine me without doing a physical exam?
You'd be surprised at how much of the physical examination can be performed during a video telehealth visit. If the physician needs to listen to your lungs or look in your ears, they'll schedule an in-person office visit unless you have special tools available to use at home.

So, to be clear, this isn’t urgent care?
It is not – it is primary care! Here, you can schedule wellness visits, get treated for chronic conditions, explore preventative care, receive necessary referrals, and so much more.
But if you need to visit urgent care, click here.

James P. had an enormous tear in his aorta. But thankfully for James and his South Jersey neighbors, one of the most advanced centers for heart care is right in their backyard.